Last updated: 2024-02-14

1. Introduction

At Spot2Biz, we strive to provide high-quality services to all our users. However, we understand that there might be instances where you may need to request a refund. This Refund Policy outlines the terms and conditions under which refunds are processed and your rights as a user of our platform.

By using our services, you agree to this Refund Policy in conjunction with our Terms of Service and Privacy Policy.

2. Refund Eligibility

Refunds are applicable only under the following conditions:

• Contract Purchases: Refunds are issued for contracts canceled within 30 days of the original purchase date.

• Subscriptions: Refunds for subscriptions are only applicable for the unused portion of the service if canceled within the first 30 days of the subscription period.

3. Non-Refundable Items

The following are not eligible for refunds:

• Services that have been fully rendered or used.

• Subscriptions canceled after the initial 30-day period.

• Charges related to administrative fees, taxes, or third-party services.

• Promotions, contests, or discounted purchases unless explicitly stated otherwise in the promotion terms.

4. Refund Request Process

To initiate a refund request, please follow these steps:

1. Email us at info@spot2biz.com with the subject line “Refund Request.”

2. Provide the following information:

   • Your full name and contact details.

   • The date of purchase and the transaction ID.

   • A brief explanation of the reason for the refund request.

Our team will review your request and respond within 7-10 business days.

5. Refund Method

Approved refunds will be processed through the original payment method used during the purchase. Depending on your financial institution, it may take an additional 5-10 business days for the funds to reflect in your account.

6. Disputes and Escalations

If you are dissatisfied with the resolution provided, you may escalate the issue by contacting us at info@spot2biz.com with the subject line “Refund Dispute.” We will re-evaluate your case and aim to resolve it promptly.

7. Changes to This Policy

Spot2Biz reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed of any updates.

8. Contact Us

For any questions or concerns regarding this Refund Policy, please contact us at:
Email: info@spot2biz.com 
Website: https://www.spot2biz.com

We appreciate your understanding and cooperation. Thank you for choosing Spot2Biz!